Refund policy

Warranty Policy

1. Warranty Coverage:

• Maladjusted Vet LLC offers a limited warranty on our products to cover manufacturing defects and workmanship errors. The warranty period varies by product and is specified in the product description.
• The warranty does not cover normal wear and tear, misuse, or damage caused by accidents, improper use, or unauthorized modifications.

2. Warranty Period:

• The warranty period begins on the date of purchase. Please retain your receipt or proof of purchase as it will be required to validate your warranty claim.

3. Filing a Warranty Claim:

• To file a warranty claim, please contact our customer service team at admin@maladjustedvet.com with the following information:
• Your name and contact information
• Order number and date of purchase
• A detailed description of the issue
• Photos or videos of the defect, if applicable
• Our team will review your claim and provide instructions for returning the defective product, if necessary.

4. Warranty Resolution:

• Upon verification of the defect, we will, at our discretion, either repair or replace the defective product at no cost to you.
• If the product cannot be repaired or replaced, we will issue a refund for the original purchase price.

5. Limitations:

• This warranty is non-transferable and only applies to the original purchaser.
• Maladjusted Vet LLC is not liable for any incidental or consequential damages arising from the use of our products.

6. Exceptions:

• Certain products, such as consumables and perishable items, may not be covered under our standard warranty policy. Please refer to the specific product description for warranty details.

For any questions or concerns regarding our shipping and warranty policy, please contact our customer service team at admin@maladjustedvet.com.  Thank you for choosing Maladjusted Vet LLC.